Data We Collect and Why We Use It
When you open an account, we collect your name, contact number, email address and the payment identifiers you provide — including your JazzCash mobile number, Easypaisa wallet reference or Raast ID. This information is needed to verify your account, process deposits and withdrawals, and keep your
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transaction history accurate. We also collect device data such as your mobile browser type and session timestamps to detect unusual login activity and protect your account. If you contact our support team, the contents of that conversation are stored to resolve your query and improve service
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quality. We do not sell your personal data to advertisers or unaffiliated third parties. Data shared with payment processors like JazzCash, Easypaisa and Raast is limited strictly to what those processors need to complete your transaction — nothing more. We retain your account data for as
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long as your account remains active and for the period required under applicable law after closure. You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.